At Sure Chill we want to delight our customers and are committed to continually improving processes to ensure that our product and service programs are of the highest quality.
Sure Chill is delighted to announce that it has maintained its ISO 9001:2015 certification, which it achieved in 2018. ISO 9001:2015 is a standard outlining the requirements for a quality management system. It supersedes ISO 9001:2008, providing an opportunity for the organisation to align its strategic direction with its quality management system, thus becoming even more efficient and improving customer satisfaction.
This certification reinforces Sure Chill’s market leading status and is a recognition of the effectiveness of its quality management system. At the same time, it’s an incentive to continue demonstrating our commitment to the quality of service that we offer, contributing to improved productivity, competitiveness and development of the company.
Nigel Saunders, Chief Executive Officer at Sure Chill, said:
“Maintaining our QMS at the current ISO 9001:2015 standard demonstrates our long-term and continuous commitment to maintain the highest level of customer satisfaction and performance.”
“Our registered QMS allows us to continue to add value while meeting and exceeding our customers’ ever-changing needs, expectations, and requirements.”